Satisfactions regarding the hybrid working model of the supporting staff of the electricity generating authority of Thailand in the southern region

Nattachai Meesith * and Somnuk Aujirapongpan

School of Accountancy and Finance, Walailak University, Nakhon Si Thammarat, 80160, Thailand.
 
Research Article
GSC Advanced Research and Reviews, 2024, 18(03), 200–207.
Article DOI: 10.30574/gscarr.2024.18.3.0099
 
Publication history: 
Received on 25 January 2024; revised on 09 March 2024; accepted on 12 March 2024
 
Abstract: 
This study aims to
·         Examine the satisfaction associated with hybrid work models,
·         Investigate perceptions of hybrid work models, and
·         Explore the relationship between demographic factors, perception factors, and satisfaction with hybrid work models.
This research is quantitative in nature, utilizing questionnaires for data collection. The sample group consists of 190 supporting staff from the Electricity Generating Authority of Thailand in the Southern region. Statistical analyses employed include percentage values, arithmetic mean, standard deviation, and Pearson correlation analysis. The findings reveal that
·         In terms of satisfaction with the hybrid work model, most employees are primarily satisfied with their well-being and the amount of time spent working, followed by job achievement, work-life balance, and cost savings, respectively.
·         Regarding perceptions, most employees perceive the greatest benefits, followed by ease of use, supportive resources and technology, and commuting between home and work.
·         Different demographic factors do not impact satisfaction with the hybrid work model, and overall, perception factors are significantly statistically correlated with satisfaction with the hybrid work model at the 0.05 level.
 
Keywords: 
Supporting staff; Working from home; Hybrid work model; Satisfaction; Perception
 
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