Smart city governance and digital platforms: A framework for inclusive community engagement and real-time decision-making

James Paul Onoja 1, * and Olakunle Abayomi Ajala 2

1 Ericsson Inc. Nigeria.
2 Independent Researcher, USA.
 
Review Article
GSC Advanced Research and Reviews, 2023, 15(03), 310–317.
Article DOI: 10.30574/gscarr.2023.15.3.0225
Publication history: 
Received on 11 April 2023; revised on 19 May 2023; accepted on 23 May 2023
 
Abstract: 
Smart city governance represents a transformative approach to urban management, leveraging digital platforms and advanced technologies to enhance inclusivity, transparency, and efficiency. This paper explores the foundational principles of smart city governance and the critical role of digital platforms in fostering inclusive community engagement. It examines how IoT, AI, and big data enable real-time decision-making, improving resource allocation and responsiveness to urban challenges. Key findings highlight the benefits of integrating technology into governance frameworks while addressing challenges such as ethical concerns, data privacy, and digital accessibility. The paper concludes with policy recommendations for enhancing governance practices, emphasizing the importance of inclusivity, ethical standards, and public-private collaboration. These insights offer a roadmap for developing sustainable, citizen-centered smart cities capable of adapting to future demands.
 
Keywords: 
Smart city governance; Digital platforms; Community engagement; Real-time decision-making; Urban management; Data-driven insights
 
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