Supplier relationship management for sustainability: A comprehensive review of business intelligence applications
1 Henry Jackson Foundation Medical Research International Ltd/GTE, Nigeria.
2 Lafarge Africa Plc, Ikoyi, Lagos.
3 Wayfair, Lutterworth, England, UK.
4 Zenith Bank Plc, Lagos, Nigeria.
5 Independent Researcher, Port Harcourt, Nigeria.
6 Sanctus Maris Concepts Ltd.
7 Independent Researcher, Lagos.
Review Article
GSC Advanced Research and Reviews, 2024, 21(01), 328–350.
Article DOI: 10.30574/gscarr.2024.21.1.0381
Publication history:
Received on 10 September 2024; revised on 18 October 2024; accepted on 21 October 2024
Abstract:
Supplier relationship management (SRM) plays a crucial role in promoting sustainability across global supply chains. This paper provides a comprehensive review of the integration of business intelligence (BI) applications in SRM, examining their impact on enhancing sustainability outcomes. The study aims to explore how BI tools are being utilized to improve decision-making, monitor supplier performance, and support sustainable practices across various industries.
The research methodology involved a systematic review of academic literature and case studies, focusing on the role of BI in fostering transparency, reducing environmental impact, and improving supplier collaboration. Key findings reveal that BI applications provide real-time data analytics, predictive insights, and automation capabilities that enable organizations to track and optimize supplier performance against sustainability metrics. Additionally, the use of BI facilitates risk management by identifying potential sustainability challenges and offering actionable insights to mitigate them.
The review concludes that BI technologies significantly enhance SRM by fostering sustainable practices, improving supply chain visibility, and strengthening supplier partnerships. However, challenges such as data integration, technological adoption, and high implementation costs persist, particularly for small and medium-sized enterprises (SMEs). Future research should focus on addressing these barriers and exploring emerging BI trends that can further support sustainability efforts in SRM.
Keywords:
Supplier relationship management; Business intelligence; Sustainability; Supply chain; SMEs
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Copyright information:
Copyright © 2024 Author(s) retain the copyright of this article. This article is published under the terms of the Creative Commons Attribution Liscense 4.0
