Management of medical store in a tertiary level public hospital in Dhaka city

Nawsheen Zahan 1, Aklima Sultana Bithi 1, Pranab Karmaker 2, Kazy Ebnul Hasan 2, Farjana Khanam 3, Akashlynn Badruddoza 4, Meghdeep Badruddoza 5 and Arup Kumar Saha 1, *

1 Department of Dental Public Health, City Dental College, Bangladesh.
2 Health and Biotechnology Division, Bangladesh Reference Institute for Chemical Measurements, Bangladesh.
3 Hospital Management and Administration Division, Central Hospital Limited, Bangladesh.
4 Department of Science of Dental Materials, City Dental College and Hospital, Bangladesh.
5 Institute of Biological Sciences, University of Rajshahi, Bangladesh.
 
Research Article
GSC Biological and Pharmaceutical Sciences, 2022, 20(03), 097–106.
Article DOI: 10.30574/gscbps.2022.20.3.0343
Publication history: 
Received on 31 July 2022; revised on 04 September 2022; accepted on 06 September 2022
 
Abstract: 
Cross-sectional descriptive study at Dhaka Medical College Hospital from January to December 2013. This study evaluated the medical supply chain in a Dhaka public tertiary hospital. Respondents were hospital shop employees who kept data on medicine procurement, storage, and distribution. 51-59-year-olds made up 36.6% of respondents. 68.3% of the store's workforce were pharmacists. 82.9% of respondents have a diploma or degree. 70% of personnel lacked retail management training. The investigated store had no AC or chiller. Store had a fridge. The pharmacy's drug procurement and selection committee was present. More than half (55%) of drugs were purchased using open tender. Direct purchases made up 30%, donations 13%, and other methods 2%. The store has an expiration-date section. The store contains updated volatile drug storage, safety stock, a stock ledger, vouchers, and invoicing. The shop had no electronic ledger. Lack of space, shelves, a damp or cracked wall, and a refrigerator were issues. Labor was scarce. Shop managers say improve quality management. During the drug receiving procedure, analytical testing ensures preservation and efficacy. Store management in our nation can be improved by giving refresher training on regulations and legislation and maintaining an electronic ledger via a database system.
 
Keywords: 
Store management; Hospital administration; Stock balance; Electronic ledger; Medical supply chain
 
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